Advanced Digital Banking Strategies On Demand Online Training

Key Learning Objectives

  • Ability to compare, dissect and differentiate between efficiency, sustainability and disruptive innovation in banking.
  • Capability to apply and operate the Christensen Strategy of disruptive innovation within an incumbent bank.
  • To construct the organizational environment to implement the ambidextrous organization strategy successfully.
  • To practice ‘coopetition’, to build synergetic ‘data ecosystems’ as well as to prepare the bank for the age of ‘AI’.
  • Knowledge of key tactical elements of excellence in banking innovation and recognition of global best practices.
  • Readiness to select, grade and organize secondary strategies, such as inside-out, outside-in innovation or the three boxes.
  • Identify and escape primary strategic traps, such as the Kodak trap of lost mission and the Nokia trap of digital convergence.
  • Locate instances of narrow technologic focus and plan meta-technologic solutions. Describe and discuss the culture of risk-conscious creativity.
  • Review of crowdsourcing best practices and participative benefits in a digital first context.
  • Locate, analyse and address the digital divide between baby boomers and millennials as well as reduce the loyalty gap.
  • Compare the five stages of channel evolution and deliver a cutting edge opti channel strategy.
  • Explain the emerging channels of AR, VR and Voice in retail banking.

 Who Should Attend?

Personnel from key functional areas such as:

  • Board, Executives and Mid-Management of Banks ê Leaders of Key Functional Areas and Strategy
  • IT, Digital Transition and Innovation
  • Retail Banking
  • Premium and Private Banking
  • Micro-Small and Medium Enterprise Banking
  • Mobile Banking
  • Wealth Management
  • Digital Channels
  • Microfinance
  • Product Development
  • Marketing
  • Risk Management
  • Treasury
  • Legal and Compliance
  • Payments, Lending, Savings
  • Public Relations & Communications
  • Human Resources
  • Market Research
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