Advanced Digital Banking Strategies On Demand Online Training

Key Learning Objectives

• Ability to compare, dissect and differentiate between efficiency, sustainability and disruptive innovation in banking.
• Capability to apply and operate the Christensen Strategy of disruptive innovation within an incumbent bank.
• To construct the organizational environment to implement the ambidextrous organization strategy successfully.
• To practice ‘coopetition’, to build synergetic ‘data ecosystems’ as well as to prepare the bank for the age of ‘AI’.
• Knowledge of key tactical elements of excellence in banking innovation and recognition of global best practices.
• Readiness to select, grade and organize secondary strategies, such as inside-out, outside-in innovation or the three boxes.
• Identify and escape primary strategic traps, such as the Kodak trap of lost mission and the Nokia trap of digital convergence.
• Locate instances of narrow technologic focus and plan meta-technologic solutions. Describe and discuss the culture of risk-conscious creativity.
• Review of crowdsourcing best practices and participative benefits in a digital first context.
• Locate, analyse and address the digital divide between baby boomers and millennials as well as reduce the loyalty gap.
• Compare the five stages of channel evolution and deliver a cutting edge opti channel strategy.
• Explain the emerging channels of AR, VR and Voice in retail banking.

 Who Should Attend?

Personnel from key functional areas such as:

• Board, Executives and Mid-Management of Banks ê Leaders of Key Functional Areas and Strategy
• IT, Digital Transition and Innovation
• Retail Banking
• Premium and Private Banking
• Micro-Small and Medium Enterprise Banking
• Mobile Banking
• Wealth Management
• Digital Channels
• Microfinance
• Product Development
• Marketing
• Risk Management
• Treasury
• Legal and Compliance
• Payments, Lending, Savings
• Public Relations & Communications
• Human Resources
• Market Research